OATC provides Oracle eBusiness Suite (EBS) Applications Functional Support, Technical-Development Support, and Oracle EBS Applications DBA Support. In addition Database Administration, Support and Monitoring for SQL*Server and MySQL and can provide additional details upon request.

Our Remote and Support Services, constantly and continuously monitors Oracle EBS (11i/12.1/12.2) ecosystem, 24x7x365, via operating system scripts and Oracle Database and Oracle EBS interrogation scripts. These scripts execute automatically on schedule, creates a history of activity and dispatches eMails and Text Messages to the designated Support Staff members.

OATC scripts consist of over a hundred operating system scripts and Oracle Database scripts and Oracle EBS interrogation scripts that can be executed dynamically for accurate, pinpoint precision diagnostics as well as supporting documentation.

The remote support services consists of Oracle EBS administration scripts used to monitor and interrogate hundreds of aspects of the Oracle EBS environment including but not limited to common monitoring tasks such as active users, active jobs, long-running-processes, database-locks, stuck processes, server-memory and server-disk issues.

In addition, these services provide coverage for backup and recovery services. These services work specifically for the Oracle EBS environments backing up applications, database and related file systems. Restoration-testing typically takes place after the first backup has been performed with restoration to a non-production environment to confirm backup procedures work.